RentPilot – Business & Operations Software | Vibe96

Business & Operations

RentPilot

Source code included

Complete car rental platform for UAE/GCC rental companies: public booking site, customer portal, back office

Built by Ibrahim Abdurahman Updated 23 Oct 2026 67,121 lines of code

Open live demo Built withClaude Code

Why RentPilot

What makes it better
than the alternatives

  1. 01

    FTA-compliant tax invoices and credit notes

    Seller details frozen at issue, VAT working file export, automatic fine admin fee VAT

  2. 02

    AI-powered operations

    Damage detection from check-in/check-out photos, document OCR (Emirates ID, passport, licence), demand forecasting with seasonal rate adjustment, customer risk scoring with automated reviews

  3. 03

    WhatsApp and SMS inbox with chatbot assistant

    Staff take over conversations, AI handles common queries, supports both channels with Twilio and Meta integrations

  4. 04

    Multi-branch with granular roles

    Branch managers and counter staff see only their branch's data via EF Core query filters, admins see all, driver task app for vehicle transfers

  5. 05

    Complete customer journey

    Guest checkout, online booking with live quotes, promo codes, loyalty points, waitlist when sold out, pre-check-in signing, trip page with extend/cancel/review, corporate account area for fleet managers

Public Website & Booking

  • Home page with search
  • fleet pages with filters and gallery
  • branches with map and opening hours
  • FAQ
  • reviews
  • contact form
  • CMS-editable legal pages
  • Online booking: car group or exact car
  • daily/weekly/monthly/long-term lease
  • add-ons
  • promo codes
  • delivery
  • one-way rentals
  • loyalty points
  • guest checkout
  • Document upload
  • date-of-birth and branch-hours validation
  • SEO (meta
  • Open Graph
  • JSON-LD
  • sitemap)
  • cookie consent
  • installable PWA
  • Sign-in by email/password
  • WhatsApp/SMS code
  • Google
  • Apple
  • UAE PASS (all configurable in Settings → Sign-in providers)
  • English and Arabic UI
  • customer language preference stored per account

Customer Portal (My Bookings)

  • Trip page: booking details
  • change dates or car group with price difference
  • extend rental
  • cancel with automatic fee rules
  • Online pre-check-in: digital agreement signing
  • inspection report upload
  • damage diagram
  • View invoices and download PDF
  • see fines and tolls
  • leave reviews
  • join waitlist when sold out
  • Corporate account area: company credit and open invoices with Stripe pay links
  • monthly statement
  • all drivers' bookings
  • add drivers
  • Push notifications opt-in (Web Push API)
  • notification preferences per channel (email
  • SMS
  • WhatsApp
  • push)

Reservations & Rentals

  • Dashboard: KPIs (revenue
  • utilisation
  • fleet status)
  • revenue chart
  • expiry alerts
  • global search
  • 14-day calendar view with vehicle rows and booking bars
  • list view with filters (branch
  • status
  • search)
  • create booking with live quote calculator
  • Modify
  • extend
  • cancel
  • no-show
  • waitlist management
  • corporate credit limit checks (overridable by Admin/Branch Manager)
  • Check-out: digital agreement with e-signature
  • damage diagram
  • fuel and mileage recording
  • optional Stripe card hold for deposit
  • Check-in: inspection report
  • automatic extra charges (excess km
  • fuel
  • late return
  • damage)
  • AI photo damage comparison (optional)
  • deposit release

Fleet Management

  • Vehicles: create/edit with photos
  • documents (registration
  • insurance
  • inspection) with expiry alerts
  • branch transfers
  • profit per car report
  • Vehicle status: Available
  • On Rent
  • Maintenance
  • Out of Service; odometer and fuel level tracking
  • Maintenance work orders: create
  • assign to workshop
  • track parts and labour costs
  • complete with invoice upload
  • Damage claims: link to booking
  • record repair costs
  • attach photos and invoices
  • Branch restriction: branch staff see only their branch's vehicles (EF Core query filters)

Pricing & Promotions

  • Rate plans per car group: daily
  • weekly
  • monthly
  • long-term lease rates
  • Seasonal pricing: define date ranges with percentage adjustments per car group
  • Demand-based pricing: AI forecast suggests adjustments
  • apply to future weeks with audit trail
  • Promo codes: public/private
  • first-rental discount
  • weekend specials
  • percentage or fixed amount
  • usage limits
  • Quote calculator: instant price preview with all add-ons
  • delivery fees
  • one-way charges
  • loyalty point redemption

Billing & Payments

  • FTA-style tax invoices and credit notes: seller details (company name
  • TRN
  • address) frozen at issue
  • line items with VAT breakdown
  • Invoice statuses: Draft
  • Issued
  • Paid
  • Overdue
  • Void; automatic overdue job sends reminders
  • Payments: record cash/card/bank transfer
  • Stripe pay links (email or SMS)
  • card holds for deposits
  • refunds with audit log
  • Security deposits: automatic hold at check-out
  • release after inspection or 7 days (configurable job)
  • capture for damages
  • Corporate billing: invoices billed to company account
  • credit limit enforcement
  • monthly statement with ageing
  • payment term tracking
  • PDF and Excel export for all invoices
  • VAT working file report

Fines & Tolls

  • CSV import with per-row validation: plate number
  • date
  • amount
  • fine type (Salik
  • Darb
  • police)
  • Automatic matching to the renter at the time of the fine (by plate and date)
  • VAT only on the admin fee (configurable percentage)
  • not on the fine itself (FTA compliance)
  • Fine statuses: Pending
  • Paid
  • Disputed; link to booking and customer
  • Notification to customer when fine is added
  • payment tracking

Messaging & Notifications

  • WhatsApp and SMS inbox: staff view all conversations
  • AI assistant handles common queries (booking status
  • payment
  • documents)
  • Staff take over: mark conversation as 'Waiting for staff'
  • reply manually
  • hand back to assistant
  • close when resolved
  • Notification templates: email
  • SMS
  • WhatsApp
  • push; English and Arabic; variables for customer name
  • booking details
  • amounts
  • Scheduled jobs: booking reminders (24h before pickup)
  • overdue invoice reminders
  • deposit release notifications
  • review requests (3 days after return)
  • daily digest for staff
  • Twilio (SMS/WhatsApp) and Meta (WhatsApp Business API) integrations
  • webhook handlers for inbound messages

AI Features

  • Damage detection: compare check-out and check-in photos (up to 8 per side)
  • highlight new damage with bounding boxes and severity scores
  • Document OCR: read Emirates ID
  • passport
  • driving licence (front and back)
  • auto-fill customer form fields
  • Demand forecasting: analyse historical bookings
  • suggest seasonal rate adjustments per car group
  • apply with one click
  • Risk scoring: calculate customer risk (0-100) from booking history
  • payment behaviour
  • fines
  • damages; AI review generates explanation
  • Chatbot assistant: answer customer questions in WhatsApp/SMS
  • look up bookings
  • explain policies
  • escalate to staff when needed
  • Anthropic Claude integration (configurable API key in Settings → AI)

Reports & Analytics

  • Revenue report: total
  • by branch
  • by vehicle category
  • by payment method
  • date range filter
  • CSV and Excel export
  • Utilisation report: days rented vs available per vehicle
  • percentage
  • profit per car
  • VAT working file: all invoices with VAT breakdown
  • credit notes
  • totals for FTA submission
  • Receivables ageing: open invoices grouped by 0-30
  • 31-60
  • 61-90
  • 90+ days
  • per customer and corporate account
  • Fines report: all fines with status
  • customer
  • booking
  • amount
  • admin fee
  • VAT
  • payment status
  • Dashboard charts: revenue trend (last 12 months)
  • fleet status pie chart
  • top customers by spend

Staff & Roles

  • Roles: Admin (full access)
  • Branch Manager (branch-only
  • approve invoices)
  • Counter Staff (branch-only
  • bookings and rentals)
  • Accountant (billing and reports)
  • Driver (task app for transfers)
  • Branch restriction: EF Core query filters limit data to staff's assigned branch (vehicles
  • bookings
  • customers
  • invoices)
  • Invite staff: generate temporary password
  • send email
  • force password change on first sign-in
  • Audit log: all create/update/delete actions with user
  • timestamp
  • entity type
  • entity ID
  • description
  • Driver task app: view assigned transfers
  • mark as complete
  • upload odometer photo

Settings & Configuration

  • Company: name
  • TRN
  • trade licence
  • address
  • phone
  • email
  • logo
  • favicon
  • timezone
  • currency
  • Branding: primary/secondary colours
  • font (Google Fonts)
  • custom CSS
  • logo and favicon upload
  • Email: SMTP server
  • port
  • username
  • encrypted password
  • test send
  • Payments: Stripe publishable and secret keys
  • webhook secret (encrypted)
  • test mode toggle
  • Messaging: Twilio (account SID
  • auth token
  • phone number)
  • Meta (app ID
  • app secret
  • access token
  • verify token
  • phone number ID)
  • AI: Anthropic API key (encrypted)
  • enable/disable features (damage detection
  • OCR
  • forecasting
  • risk scoring
  • chatbot)
  • Tax: VAT rate
  • fine admin fee percentage
  • invoice number prefix
  • payment terms
  • Rental policy: minimum age
  • maximum rental days
  • cancellation fee rules
  • late return grace period
  • excess km rate
  • fuel refill rate
  • Branches: name
  • address
  • phone
  • email
  • opening hours
  • map coordinates
  • active/inactive
  • Add-ons: name
  • price
  • category (insurance
  • GPS
  • child seat
  • etc.)
  • active/inactive
  • Portal: enable/disable guest checkout
  • loyalty points
  • reviews
  • waitlist
  • online check-in
  • Sign-in providers: Google (client ID
  • secret)
  • Apple (client ID
  • secret)
  • UAE PASS (client ID
  • secret)
  • enable/disable each
  • Jobs: enable/disable scheduled jobs (reminders
  • overdue invoices
  • deposit release
  • risk scoring
  • daily digest)
  • configure run times
  • All settings editable in the admin panel
  • no redeploy needed
  • secrets encrypted with ASP.NET Core Data Protection

Quality report

Manually reviewed

89/ 100

Automated audit score

✓ Passed the audit

Passed the audit and a manual review.
Audit run: 23 Oct 2026
Reviewed by Vibe96 staff, Dubai.

Security92
Code structure72
Docs & completeness100
Dependency health85
Build & deploy92
Reviewer notes (5 minor)

Strong authentication and role policies; minor ownership gaps on read endpoints; database access is safe; minor schema gaps (missing indexes on some foreign keys); dependencies mostly current; no critical vulnerabilities found, minor outdated packages; weak default database password and missing .env file in production archive; moderate code duplication and some oversized files; clean architecture mostly respected. None of these stop the software from working; the developer has been told and improvements come in a future update.

Versions & updates

1.0.0
First release23 Oct 2026✓ Reviewed & audited

No updates yet. New versions appear here with a changelog.
Buyers receive updates free for 1 year.

What you get

  • </>Full source codeThe complete audited source, delivered as a download from your account. No obfuscation.
  • ▤DocumentationSetup guide, architecture notes, CLAUDE.md and AGENTS.md.
  • ↻One year of updatesEvery new version the builder publishes, free for 12 months.
  • ♧30 days of supportInstallation and defect support through Vibe96 tickets.
$159Single-site licence Details